Boost your business with exclusive access to the most sought-after anime products
Register now and enjoy unbeatable prices, fast delivery, and top-notch support
Approval & Access
How soon will I get approved?
We aim to review all submissions within 72 hours. Please ensure your details are accurate to avoid delays or rejection
How will I know if my application is approved?
If your application is approved, you will receive an email at the address you provided during registration.
The email will include further instructions on accessing our wholesale program and placing your first order.
Can I edit my application after submission?
Unfortunately, applications cannot be edited after submission. If you need to make changes, please contact us at sales@bami.com.sa
Is there a minimum requirement for approval?
Our wholesale program primarily focuses on supporting:
brick-and-mortar stores
to ensure our products reach customers in a tangible retail environment.
However, we also extend support to online stores that demonstrate a strong commitment to selling anime merchandise and maintaining a professional presence.
This approach ensures that our wholesale partnerships align with BAMI's core values and market goal & international licenses rules
Updates & Notifications
Do you notify merchants when new products or licenses are added?
Yes, we keep our merchants updated on new product releases, licenses, and stock availability through email and our merchant portal.
Will I be notified when new products arrived to the warehouse?
Yes, we regularly notify merchants about new arrivals in our warehouses to ensure you can secure the latest products before they sell out.
How do I stay informed about limited-time offers?
We send out notifications about exclusive deals and promotions via email and our merchant portal.
These updates ensure you never miss an opportunity to maximize your profits.
Will I be notified about new license availability?
Absolutely! Whenever we add a new license to our catalog, we’ll notify you immediately so you can explore and add fresh, in-demand products to your inventory.
How will I receive updates and notifications?
We communicate updates through:
- Email Notifications
- Our Merchant Portal
- Optional WhatsApp Updates (for quick alerts)
You can choose your preferred notification method during registration or by contacting our team.
Can I request custom notifications?
Yes, if you have specific preferences for updates
(focusing on certain licenses or product types), feel free to let us know. We’ll tailor notifications to suit your needs.
How to order
How do I place an order?
After approval for our wholesale program, you will receive access to our catalog with in stock,preorder and backorder options clearly marked.
Simply select the items and quantities you wish to reserve, and we’ll take care of the rest.
What is the lead time after i place an order?
Lead times vary depending on the product and its availability.
Our team will provide estimated timelines for instock, preordered or backordered items when you place your request.
What types of orders can I place?
We offer the following order types to meet your business needs:
- Preorders: Reserve upcoming products before their official release.
- Backorders: Order items that are temporarily out of stock but will be replenished soon.
- In-stock Orders: Purchase products that are immediately available for shipping.
All preorders, backorders are subjected to allocations*
Can I mix licenses in a single order?
Yes, you can combine multiple licenses within one order, depending on availability and stock levels. We recommend contacting our team to confirm specific product combinations.
Do you products in multiple languages?
Yes, our licensed products are available in English (EN) and Japanese (JP).
Availability may vary based on the product and license, so feel free to specify your preferences when ordering.
Exchange & Refund
Are exchanges or refunds allowed for wholesale orders?
No, exchanges or refunds are generally not allowed for wholesale orders, including backorders, preorders, and in-stock items.
Are there any exceptions to the no exchange or refund policy?
Yes, exceptions apply only in cases where the product has a supply issue directly caused by the manufacturer
(e.g., manufacturing defects, incorrect item supply, shortages in supply).
In such cases, we will evaluate the issue and assist with an appropriate resolution.
What should I do if I receive a defective product?
If a supply issue from the manufacturer results in a defective product, please contact us immediately once receiving your order. be sure to Provide the following:
- Order details
- Photos or videos of the defect - upon receiving from shipping company
- Description of the issue
Doesn't apply for:
- Damages Caused by uncontrolled rough reception by merchant
- Unreasonable handling causing fall or applying pressure on the item, Humidity, leakage, weather conditions circumstances caused by unmaintained storage in merchant facility
- Customs inspection (opened products by customs partially or fully)
We will review your case and process an exchange or refund if applicable.
Can I cancel a backorder or preorder after it has been placed?
No, cancellations are not permitted for backorders or preorders,instock as these items are specifically reserved and processed upon your request.
How long does it take to process an exchange or refund in exceptional cases?
If eligible, exchanges or refunds due to manufacturer-related issues will typically be processed within [14 business days] after review and approval.
Can I exchange or refund products for reasons other than a manufacturing issue?
No, exchanges or refunds are strictly limited to cases involving manufacturer-related supply issues. Other reasons, such as change of mind or incorrect order placement, are not eligible.