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FAQs

What friends ask us

How to order

How do I place an order?

To place an order, browse our website,

add desired items to your cart, and proceed to checkout.

Follow the on-screen instructions to complete your purchase.

Want faster & Smooth Experience?

Simply Download our mobile app for IOS: Download

What is Product stage mean?

Product Stages is a definition of each product status on BAMI Channels & Warehouses.

We serve and assist our friends by highlighting the most commonly used stages at our channels as the following:

  1. Preorders
  2. Backorder
  3. Intransit
  4. Inwarehouses
  5. Customization and specials
  6. Ended Production
  7. Wholesale only

To Understand each one more with clear buying or owning decision, you can find more details at: How To Order Policy

Wholesale

Do you offer wholesale options?

Yes, we provide competitive wholesale options. For inquiries, contact our sales team via WhatsApp at +966556501380 or email at sales@bami.com.sa.

How Can i have a wholesale account at BAMI?

We Provide to our partners Exclusive collection from

  • Toys & Collectibles
  • Trading Card game - non-sport
  • Trading Card game - sport
  • Accessories
  • Manga & Comics

For new wholesale submission,

Navigate to wholesale application at: Apply for partner account

When can i get an approval for partner account?

Our policy at accepting new partners & submission is to review each application within 72hrs

After the approval is granted on each submission you will have access to the exclusive wholesale pricing model only for approved partners

How to Know if my submission for wholesale account is approved?

Approval procedure will be communicated with each submission over the official email for BAMI or one of Wholesale Team

The status of submission neither of approval nor denial will be notified to each submission

Aftersale

What is your aftersale support policy?

We strive to provide you the ultimate help at 24/7, For order issues and customer inquiries, contact our Customer Success team at info@bami.com.sa or via WhatsApp at +966550065961.

Grading

Do you offer card grading services?

Yes, we offer card grading services. Contact us for more details on how to get your cards graded.

To know more about Grading services navigate to:

Save your investment

Custom orders

Can I make custom orders?

Yes, we accommodate custom orders. Please reach out to our sales team for more information.

Vendors

How can I become a vendor?

To become a vendor, fill out our vendor registration form on our website. Provide details about your TCG offerings and sales history.

Fulfillment & Shipping

What are your fulfillment and shipping policies?

We offer various shipping options to meet your needs. Detailed information is available on our website's shipping policy page.

PREORDERS

How do preorders work?

To preorder items, select the desired product and follow the checkout process. Preorders ensure you receive the latest releases as soon as they are available. read more at Preorder policy

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